We just brought home Waffles and Chip from FLS and could not be happier!! Anna is the best! She sends pictures and updates of your baby bunnies and answers any questions you might have. We have owned Holland Lops in the past and didn't think we'd get more but once we found FLS, we instantly loved their bunnies and ended up with 2 more! Anna and her kids really care about their bunnies and it shows. They are handled from the time they are born so they are used to being held and they are used to being around people, dogs and household noises. When we left with Waffles and Chip, Anna asked us to keep her posted and to contact her if we had any problems or questions. So once you bring bunny home, you aren't on your own. They really want to know how their bunnies are doing once they leave. I would HIGHLY recommend FLS to anyone looking for a holland lop (and soon Lion Heads too)! You will NOT be disappointed!